"How a mid-sized transport company reduced billing delays by 60% using Portaz"
An 8-branch transport company cut manual work, eliminated POD delays and unlocked real-time visibility across every branch - in under 3 months.
Growth Was Outrunning Paper Processes
The company grew from 2 branches to 8 in under four years, but its billing and dispatch process never changed: Lorry Receipts on paper, Proof of Delivery collected by phone call, and month-end reconciliation done branch by branch in spreadsheets.
- Invoices delayed 2-3 weeks waiting for POD
- No single view of trips across branches
- Driver expense claims settled on trust, not data
- Branch managers reported numbers manually every week
Branch by Branch, in 3 Months
Portaz was rolled out one branch at a time, starting with the two highest-volume locations. Drivers and agents used the mobile apps from week one; office staff kept working from the same back-office screens they already knew, now backed by one shared database instead of eight separate spreadsheets.
- Digital Lorry Receipts from the agent app
- POD photos uploaded by drivers at the point of delivery
- Branch dashboards with live trip and revenue status
- Billing generated automatically once POD is confirmed